Plesk10 Issues

Plesk10 Issues

Minor Resolved Started Jan 13, 2022 13:53 UTC · resolved Jan 16, 2022 13:14 UTC (2 days)

1. Resolved · Jan 16, 2022 13:14 UTC

   Plesk10 remains stable after rebuild. This issue is now closed

2. Monitoring · Jan 15, 2022 13:55 UTC

   Plesk 10 Update:
   Full restore is finalized. After a painstaking rebuild of Plesk10, we are happy to announce that the server is online and running smoothly. We will continue to monitor for the next 24 hours and then move on to customer sites that are experiencing high load.

3. Investigating · Jan 15, 2022 00:37 UTC

   Be aware, the expected downtime for Plesk10 will begin at 8:30pm Eastern.

   This will affect mail and hosting services on the server. The expected down-time cannot be ascertained at this moment. We will update once restore has begun.

4. Investigating · Jan 15, 2022 00:36 UTC

   After further review, it is evident that Plesk10 will need to be taken offline again.
   This will commence at 8:30pm Eastern on Friday the 14th.

   The server will be offline for several hours as a contingency plan is enacted to ensure data integrity and restoration of server data.

   We apologize for this inconvenience.

5. Monitoring · Jan 14, 2022 20:34 UTC

   Plesk10 is back online. Some issues with disk corruption were found and rectified. Issues with high load may remain as further investigation takes place

6. Investigating · Jan 13, 2022 17:11 UTC

   The issue with Plesk10 are requiring us to make an emergency backup and restore. Downtime will be extended and there is NO ETA at this time.

7. Investigating · Jan 13, 2022 13:53 UTC

   Plesk10 is experiencing very high load. The issue is unclear at the moment. The server will be taken offline for a short period to double check some matters. Expected downtime is 30-60 minutes starting 9:00am Eastern