Incident history

83 incidents and 46 maintenance windows on record since Aug 9, 2018.

Monthly uptime

Confirmed downtime only (every probe failed). Hover a month for minutes down.

March 2026

• WEB06 - Failed Reboot after Unplanned OS Update Minor
  Mar 18, 2026 17:56 UTC · 1 h 17 min

January 2026

• Weather Advisory - Operational Status (Technician Availability) Maintenance
  Jan 24, 2026 21:00 UTC → Jan 26, 2026 17:00 UTC

November 2025

• Cloudfare Issues affecting Some Servers and Sites Minor
  Nov 18, 2025 15:15 UTC · 4 days
• Planned Uplink Network Maintenance (COGENT FEED) Maintenance
  Nov 18, 2025 04:57 UTC → Nov 18, 2025 10:57 UTC
• Urgent SAN Update Maintenance
  Nov 12, 2025 03:17 UTC → Nov 12, 2025 04:17 UTC

September 2025

• Enhance and Plesk Mandatory Updates Maintenance
  Sep 25, 2025 10:58 UTC → Sep 25, 2025 11:28 UTC
• XCP-ng Updates Maintenance
  Sep 17, 2025 19:45 UTC → Sep 17, 2025 20:45 UTC

August 2025

• Enhance Server Updates Maintenance
  Aug 28, 2025 13:21 UTC → Aug 28, 2025 14:21 UTC
• WEB06 - Litespeed service refuses to restart Minor
  Aug 9, 2025 04:32 UTC · 10 min
• Enhance Servers Update to 12.9.3 Maintenance
  Aug 1, 2025 16:27 UTC → Aug 1, 2025 17:27 UTC

July 2025

• WEB05 Failure Minor
  Jul 27, 2025 18:34 UTC · 23 h 42 min

May 2025

• SSH Updates Minor
  May 6, 2025 13:06 UTC · 1 h 8 min

March 2025

• Problems with partial outage / slowness VA1/IAD3 Minor
  Mar 19, 2025 20:41 UTC · 14 h 11 min
• Subject: Scheduled Enhance Hosting Upgrade – March 10, 4:30 AM ET Maintenance
  Mar 10, 2025 08:30 UTC → Mar 10, 2025 11:30 UTC

February 2025

• Enhance Cloud - Unexpected Update on Servers Major
  Feb 25, 2025 19:16 UTC · 0 min
• Security Updates on Enhance Cluster Maintenance
  Feb 21, 2025 12:21 UTC → Feb 21, 2025 13:21 UTC
• Notice about WordPress Caching Plugins AND Updates Maintenance
  Feb 17, 2025 14:11 UTC → Apr 18, 2025 14:11 UTC
• Security Updates on Enhance Web Servers Minor
  Feb 14, 2025 15:48 UTC · 1 h 31 min

January 2025

• WEB05 Server Currently Offline Minor
  Jan 28, 2025 13:23 UTC · 11 min

December 2024

• Maintenance - WEB05 Server Updates Minor
  Dec 10, 2024 11:02 UTC · 0 min

November 2024

• IAD4 Data Center offline Minor
  Nov 13, 2024 00:57 UTC · 12 h 13 min

October 2024

• Major Issues with Cogent link Minor
  Oct 5, 2024 01:16 UTC · 39 days
• 365 Data Centers Feed to 8Dweb DOWN Minor
  Oct 4, 2024 02:03 UTC · 24 h 24 min

September 2024

• BGP Routing Changes Maintenance
  Sep 28, 2024 01:00 UTC → Sep 28, 2024 04:00 UTC
• Please Keep Updated on WordPress / WP Engine Dispute Minor
  Sep 27, 2024 11:30 UTC · 143 days
• IAD Outage - RFO Minor
  Sep 20, 2024 18:31 UTC · 5 h 3 min
• Network Update Windows Maintenance
  Sep 17, 2024 01:00 UTC → Sep 17, 2024 05:00 UTC
• IAD3 - XCP Cloud Minor
  Sep 12, 2024 23:55 UTC · 26 min

August 2024

• IP and BGP Peering Changes Maintenance
  Aug 31, 2024 01:00 UTC → Sep 30, 2024 01:00 UTC
• Final Plesk15 Migrations - 08-16-2024 Maintenance
  Aug 16, 2024 22:00 UTC → Aug 17, 2024 04:00 UTC
• WEB06 Maintenance Maintenance
  Aug 15, 2024 01:20 UTC → Aug 15, 2024 01:50 UTC
• Enhance Issue WEB05/WEB06 Minor
  Aug 14, 2024 14:38 UTC · 6 h 37 min

July 2024

• Plesk15 Website Migrations to Enhance Hosting Cluster Maintenance
  Jul 30, 2024 11:53 UTC → Oct 30, 2024 11:53 UTC
• Plesk15 Migrations to Enhance Hosting Minor
  Jul 30, 2024 11:45 UTC · 2 min
• OpenSSH Vulnerability CVE Minor
  Jul 2, 2024 17:50 UTC · 2 h 27 min

January 2024

• Enhance Panel Updates Maintenance
  Jan 20, 2024 13:13 UTC → Jan 19, 2025 13:13 UTC
• 01-03-2024 Quick Update Maintenance
  Jan 4, 2024 03:05 UTC → Jan 4, 2024 04:05 UTC
• 01-01-2024 - Emergency Network Maintenance IAD3 Maintenance
  Jan 3, 2024 04:00 UTC → Jan 3, 2024 08:00 UTC

December 2023

• IAD3 - XCP Cloud Minor
  Dec 13, 2023 12:10 UTC · 19 days
• Plesk20 WordPress Migrations Maintenance
  Dec 4, 2023 17:00 UTC → Feb 2, 2024 17:00 UTC

November 2023

• Plesk15 Emergency Update and Reboot Maintenance
  Nov 30, 2023 19:08 UTC → Nov 30, 2023 19:38 UTC
• IAD3 Annual Utility Outage Testing Notification Maintenance
  Nov 29, 2023 17:00 UTC → Nov 30, 2023 05:00 UTC
• Enhance Cluster Server Updates Maintenance
  Nov 14, 2023 01:31 UTC → Nov 14, 2023 02:31 UTC

October 2023

• IAD3 Outage Minor
  Oct 27, 2023 05:33 UTC · 10 h 2 min
• Enhance Cluster Web Server (App Server) Updates Maintenance
  Oct 11, 2023 15:37 UTC → Oct 11, 2023 16:07 UTC
• Plesk40 Emergency Migrations Maintenance
  Oct 5, 2023 02:00 UTC → Oct 5, 2023 05:00 UTC
• Plesk15 Emergency Work Maintenance
  Oct 5, 2023 01:00 UTC → Oct 5, 2023 04:00 UTC

May 2023

• IAD3 - Plesk15 Minor
  May 1, 2023 23:25 UTC · 20 h 17 min

April 2023

• IAD4 SAN Maintenance Maintenance
  Apr 26, 2023 01:00 UTC → Apr 26, 2023 03:00 UTC
• 8Dweb Portal Offline Major
  Apr 21, 2023 15:54 UTC · 48 min
• Primary Website Issue Major
  Apr 21, 2023 15:54 UTC · 49 min

February 2023

• IAD3 - XCP Cloud Minor
  Feb 2, 2023 05:34 UTC · 1 h 11 min

January 2023

• Plesk10 Migration to Plesk40 CloudLinux Server Maintenance
  Jan 12, 2023 23:00 UTC → Jan 15, 2023 23:00 UTC
• Plesk10 Problems Minor
  Jan 11, 2023 12:11 UTC · 2 days

December 2022

• 2022 Christmas and New Years Maintenance
  Dec 24, 2022 05:00 UTC → Jan 3, 2023 05:00 UTC
• Plesk10 Reboot Minor
  Dec 16, 2022 21:31 UTC · 0 min
• Plesk10 Reboot Minor
  Dec 2, 2022 13:31 UTC · 15 min
• Plesk15 Reboot Minor
  Dec 2, 2022 13:18 UTC · 1 min

November 2022

• IAD3 and IAD4 SAN infrastructure work Maintenance
  Nov 17, 2022 14:00 UTC → Dec 17, 2022 14:00 UTC
• R1 Backup Systems Issue Minor
  Nov 14, 2022 13:53 UTC · 2 days
• IAD4 XCP-NG Cloud Systems Minor
  Nov 12, 2022 17:59 UTC · 8 h 16 min
• IAD3 - XCP-NG Cloud System Partial Failure Minor
  Nov 11, 2022 23:46 UTC · 5 days

May 2022

• Plesk10 - Unknown Issue Minor
  May 31, 2022 21:19 UTC · 13 min

March 2022

• IAD3 - Plesk10 Minor
  Mar 24, 2022 22:26 UTC · 3 days
• IAD4 Outage Minor
  Mar 24, 2022 22:17 UTC · 232 days
• Upcoming Scheduled Maintenance at IAD3 Maintenance
  Mar 17, 2022 07:00 UTC → Apr 16, 2022 07:00 UTC

February 2022

• 8D IAD3 - Coresite Reston UPS Maintenance Notice Maintenance
  Feb 28, 2022 17:00 UTC → Mar 30, 2022 17:00 UTC
• 8D IAD3 - SAN Replacement Maintenance
  Feb 17, 2022 23:00 UTC → Feb 18, 2022 11:00 UTC

January 2022

• Plesk20 Unscheduled Reboot Major
  Jan 26, 2022 15:19 UTC · 0 min
• Plesk20 Outage (Notes) Minor
  Jan 26, 2022 14:54 UTC · 0 min
• Emergency Maintenance: Mitigations - Cloud Host Updates & Reboots Minor
  Jan 20, 2022 23:28 UTC · 51 min
• Plesk10 Issues Minor
  Jan 13, 2022 13:53 UTC · 2 days
• Edge Switching Failure Minor
  Jan 5, 2022 16:43 UTC · 19 h 56 min
• Partial Outages IAD3 Minor
  Jan 5, 2022 11:26 UTC · 25 h 14 min

December 2021

• 8Dweb Portal Down for Emergency Maintenance. Minor
  Dec 15, 2021 20:25 UTC · 15 h 3 min

September 2021

• Plesk Updates Killed Plesk Servers Minor
  Sep 28, 2021 12:48 UTC · 78 days

February 2021

• IAD3 Network Issues Minor
  Feb 11, 2021 13:46 UTC · 5 days
• Plesk15 Mysql Crash Minor
  Feb 9, 2021 15:07 UTC · 46 h 36 min

January 2021

• IAD3 and IAD4 XCP-ng Cloud Updates Minor
  Jan 24, 2021 21:42 UTC · 54 min
• IAD3 Cloud Minor
  Jan 22, 2021 22:27 UTC · 14 h 51 min
• IAD3 and Plesk15 Timeouts Minor
  Jan 19, 2021 20:11 UTC · 3 days

December 2020

• 8Dweb 2020 Holiday Lockdown Schedule Maintenance
  Dec 18, 2020 17:00 UTC → Jan 4, 2021 17:00 UTC
• 8Dweb 2020 Holiday Lockdown Schedule Maintenance
  Dec 18, 2020 17:00 UTC → Jan 4, 2021 17:00 UTC

September 2020

• Network Issues at IAD3 Minor
  Sep 28, 2020 16:36 UTC · 11 days

July 2020

• Plesk15 and SMTP15 Server Issues Minor
  Jul 30, 2020 01:47 UTC · 24 min
• Plesk10 Server Issues Minor
  Jul 11, 2020 05:51 UTC · 18 days

June 2020

• Plesk15 / smtp15.cmsdefender.com Email Server Issues Minor
  Jun 24, 2020 19:24 UTC · 16 days

March 2020

• Plesk Server Security Hardening Minor
  Mar 30, 2020 15:04 UTC · 86 days
• XCP Cloud issue in IAD3 Minor
  Mar 27, 2020 00:33 UTC · 1 h 36 min
• COVID 19 - Corona Virus Minor
  Mar 12, 2020 12:14 UTC · 352 days

February 2020

• Plesk15 Reboots Minor
  Feb 22, 2020 15:12 UTC · 21 h 47 min
• IAD3 Network - Network disruptions Minor
  Feb 20, 2020 16:34 UTC · 20 days

January 2020

• CMSdefender WebSites Minor
  Jan 27, 2020 04:27 UTC · 24 days
• CMSdefender WebSites - Some Users Experienced Sites Offline... Minor
  Jan 23, 2020 14:27 UTC · 2 days
• ProxMox Migrations Minor
  Jan 23, 2020 14:02 UTC · 2 days
• Plesk Server Changes Minor
  Jan 23, 2020 13:58 UTC · 2 days
• Gopost.biz / Smartermail Changes Pending Major
  Jan 12, 2020 12:10 UTC · 260 days

August 2019

• Backup Systems Hardware Upgrades Maintenance
  Aug 14, 2019 13:00 UTC → Aug 17, 2019 13:00 UTC

July 2019

• Plesk10 Maintenance
  Jul 19, 2019 18:20 UTC → Jul 19, 2019 20:20 UTC
• SentryServer Cloud Platform Updates Maintenance
  Jul 8, 2019 01:35 UTC → Jul 8, 2019 03:35 UTC

June 2019

• Crash on IAD3 XCP-NG cloud system Major
  Jun 25, 2019 16:59 UTC · 90 days

May 2019

• Unknown Network Issue at IAD3 - Also affecting MPLS Minor
  May 30, 2019 13:21 UTC · 27 days
• 05-29-2019 Emergency Updates Minor
  May 29, 2019 14:23 UTC · 10 h 28 min
• Memorial Day Holiday Schedule Minor
  May 24, 2019 20:10 UTC · 4 days
• Unscheduled Emergency Maintenance Major
  May 23, 2019 22:57 UTC · 21 h 7 min

March 2019

• Plesk15 Issues This morning Minor
  Mar 31, 2019 11:14 UTC · 22 min

February 2019

• Cloud Infrastructure Maintenance Minor
  Feb 15, 2019 03:00 UTC · 40 min

January 2019

• Emergency Maintence Mailprocm Minor
  Jan 29, 2019 00:09 UTC · 1 h 46 min
• 8Dweb DNS Changes and Interworx infrastructure turn-down Maintenance
  Jan 28, 2019 14:56 UTC → Mar 29, 2019 14:56 UTC
• Plesk15 Issues This morning Minor
  Jan 13, 2019 12:44 UTC · 15 days

December 2018

• Plesk15 Stopped Responding to HTTP/HTTPS traffic Minor
  Dec 18, 2018 18:50 UTC · 15 days
• Cloud Server Outage Affecting Plesk25 Minor
  Dec 16, 2018 10:40 UTC · 2 days
• 8Dweb December Holiday Schedule Minor
  Dec 13, 2018 16:16 UTC · 20 days

November 2018

• Thanksgiving Holiday Schedule Minor
  Nov 13, 2018 12:56 UTC · 21 days
• Partial Cloud Outage in IAD3 Minor
  Nov 2, 2018 15:52 UTC · 10 days

October 2018

• IAD3 Cloud System Issues Minor
  Oct 16, 2018 00:33 UTC · 37 min
• 8Dweb Main Phone line Does not Ring Through to Staff Minor
  Oct 2, 2018 14:35 UTC · 31 days

September 2018

• IAD4 / IAD3 Hosting Server Updates Maintenance
  Sep 18, 2018 00:00 UTC → Sep 18, 2018 02:00 UTC
• Cloud Node Updates Maintenance
  Sep 18, 2018 00:00 UTC → Sep 18, 2018 02:00 UTC
• Plesk Servers - Issue with Nginx on Start Minor
  Sep 6, 2018 12:29 UTC · 2 h 47 min
• Proxmox Cloud Updates Maintenance
  Sep 1, 2018 13:02 UTC → Sep 1, 2018 14:02 UTC

August 2018

• DNS Changes Maintenance
  Aug 31, 2018 16:00 UTC → Aug 31, 2018 18:00 UTC
• Emergency Reboot Cloud Nodes Minor
  Aug 28, 2018 10:47 UTC · 9 days
• Plesk15 - Every Other Sunday Issue Minor
  Aug 26, 2018 11:43 UTC · 11 days
• IAD3 - Plesk25 Minor
  Aug 22, 2018 20:36 UTC · 6 min
• IAD4 Cloud System Alert Minor
  Aug 15, 2018 10:56 UTC · 9 h 50 min
• 8Dweb Portal Maintenance
  Aug 14, 2018 14:28 UTC → Aug 14, 2018 15:28 UTC
• Plesk15 Checkup Maintenance
  Aug 12, 2018 01:00 UTC → Aug 12, 2018 03:00 UTC
• Customer Work Maintenance
  Aug 9, 2018 03:00 UTC → Aug 9, 2018 04:00 UTC