R1 Backup Systems Issue

R1 Backup Systems Issue

Minor Resolved Started Nov 14, 2022 13:53 UTC · resolved Nov 17, 2022 13:04 UTC (2 days)

1. Resolved · Nov 17, 2022 13:04 UTC

   The issue has been found and resolved.

2. Investigating · Nov 14, 2022 13:53 UTC

   We have found that our R1 Backup platform is unable to pull data from IAD3 data center. The most likely cause is the move of SAN equipment over the weekend. We will update when the issue is clarified and resolved by our team.